Shipping and returns

1. Shipping prices

2. How do I return an item?

1 - Write an email to info@didyma-official.com with the order number and reason for return. 

2 - Make sure to include everything in the package including the bracelet, the bracelet box, the flyer, a letter with the reason for return (or the email you wrote us),... 

3 - Pack and ship your order to: 

DIDYMA Returns
Theophiel Roucourtstraat 38
2600 Berchem, Belgium

4 - Sit back and relax, we will process your return and contact you as soon as possible. 

3. Return policy:

Only unworn products can be returned or exchanged with the exception of defective warranty Products (see also our Terms of Services).

Within 10 days of receipt, the amount of the payed Products will be refunded in case of return without exchange.

For defective warranty Products, the shipping cost from the customer to Didyma are paid by the customer. The shipping cost from Didyma to the customer are paid by Didyma.

Products purchased through the official Didyma retailers can only be returned and exchanged in the store where the Products are purchased.